Privacy Policy — Law Offices of Joy Dhokia Esq.

01 Information We Collect

We collect only what is necessary to respond to your inquiries and operate our website.

Information You Provide

  • Name, email address, and phone number submitted through our contact form
  • Details about your legal matter that you choose to share with us
  • Communications sent to us via email or phone

Information Collected Automatically

  • IP address and general geographic region
  • Browser type, operating system, and device information
  • Pages visited, time spent, and referring URLs
  • Cookie identifiers (see Section 4)
We do not collect payment information on this website. Any legal engagement and fee arrangements are handled through secure, separate channels.

02 How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry or consultation request
  • To evaluate whether we can assist with your legal matter
  • To communicate with you about your case or our services
  • To improve the performance and content of our website
  • To comply with legal and ethical obligations applicable to attorneys in California

We do not use your information for automated decision-making, profiling, or targeted advertising.

03 Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:

  • Service Providers: Trusted vendors who help operate our website (such as web hosting, analytics, and email delivery), bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect the rights and safety of our clients or firm
  • Professional Referrals: With your explicit consent, to refer your matter to another qualified attorney

All third-party service providers are prohibited from using your data for any purpose beyond the services they provide to us.

04 Cookies

Our website uses a small number of cookies to function and to understand how visitors use the site. No advertising cookies are used.

Cookie Type Purpose Duration
Essential Required for basic site functionality and security Session
Analytics Aggregate, anonymous data on page visits and traffic sources (Google Analytics) Up to 2 years
Preference Remembers settings like language or region if applicable 1 year

You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

05 Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected:

  • Contact form inquiries: Up to 3 years, or longer if a client relationship is formed
  • Client records: Per California State Bar requirements, generally a minimum of 5 years following the conclusion of representation
  • Website analytics: Up to 26 months in aggregated, anonymized form

When data is no longer needed, it is securely deleted or anonymized.

06 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

California Residents (CCPA)

  • Right to Know: Request disclosure of personal data we have collected about you
  • Right to Delete: Request deletion of your personal data, subject to legal retention obligations
  • Right to Opt Out: We do not sell personal information, so this right is not applicable
  • Right to Non-Discrimination: We will not treat you differently for exercising these rights

All Visitors (GDPR-aligned)

  • Access and Portability: Request a copy of data we hold about you
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion where we have no legal obligation to retain it
  • Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at info@joydhokialaw.com. We will respond within 45 days.

07 Children's Privacy

This website is intended for adults seeking legal services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

Our services are not directed to minors, and we do not market to or target individuals under 18.

08 Security

We take reasonable and appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Restricted access to personal information within our firm on a need-to-know basis
  • Regular review of our data collection, storage, and processing practices

No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security. We encourage you to avoid submitting highly sensitive information through web forms.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page.

If changes are material, we will make reasonable efforts to notify you. Your continued use of the website following any update constitutes your acceptance of the revised policy.